Check out our cost of entry brochure for all pricing options.

The odds of winning vary for each game. Visit each of the games information pages to find out the odds at various prize levels, for all our games.

Overall odds are the chance of winning any of the prize divisions in lottery draw games or prize levels in a Scratch'n'Win game. Division 1 or Top Prize odds refers to your chance of winning only the Top Prize in the game played.

There’s no skill or strategy that will increase your chance of winning as the chance of winning doesn’t change. You buy just that, a chance to win, not a guarantee.

• Saturday Lotto
• Monday Lotto
• OZ Lotto
• Wednesday Lotto
• Powerball
• Set for Life
• Scratch'n'Win
• Cash 3
• Super66

In Saturday, Monday and Wednesday Lotto you need all six Winning Numbers to win Division 1 and in OZ Lotto you need all seven Winning Numbers to win Division 1. 

Powerball is played by drawing seven balls from the first barrel of 35 and one ball from a second barrel of 20. The number drawn from the second barrel is the Powerball number and all eight numbers together are the Winning Numbers.

Set for Life is a game with draws every day of the week. When you win Division 1, instead of a single lump-sum payout, you get an ongoing prize of $20,000 a month for 20 years and it's guaranteed (if won) for up to four winners. Each entry lasts for seven consecutive draws and is played by drawing nine numbers from 44. The first seven numbers drawn are the Winning Numbers and the last two drawn are the Supplementary Numbers.

For some games, if there is no Division 1 winner for a draw the provisional prize pool is rolled over to the next game, increasing the jackpot. Saturday Lotto, OZ Lotto, Powerball and Super66 are all examples of such jackpotting games.

The game information pages on our website are full of information about how each game is played. You may also like to learn the various ways to play those games or read the how to play brochure for detailed information. If none of that helps, give us a call and we'd be happy to help you through it.

Superdraw is a super-sized Saturday Lotto event giving you the chance to win a share in a $20 million Division 1 prize pool!

Cashcade is a special event for Monday and Wednesday Lotto. If there are no Division 1 winners, Divisions 2-6 will share the $1,000,000 Division 1 prize, PLUS their usual Division 2-6 prize! Find out more here.

Double Win Day is a special event for Monday and Wednesday Lotto. If you win a prize in Divisions 2-6, it will automatically be doubled!

During the year OZ Lotto has special Prize Boost events which will boost the amount players win in a normal draw. The boost will apply to Division 2 to 7 (excludes Division 1) and will happen regardless whether Division 1 is won or not. 

OZ Lotto's Prize Boost amount will vary from event to event, winners get the standard prize money on offer for their division, but a Prize Boost on top of this!

Million-Yeah Saturday is special Saturday Lotto draw where $1 million is guaranteed for up to 10 Division 1 winners! If you’re the only winner, you’ll win the usual Saturday Division 1 prize of an estimated $5 million! Click here to find out more. 

Lottery games and Scratch'n'Win are all games of chance. This means that when you play, there are certain chances ('odds') that you will win on any single game. Whether you win or not is unpredictable, and not something you can control in any way.

Each line of Lotto numbers has an identical chance of winning. The only way to improve your odds is to buy more entries. An affordable way to do this is to play in a syndicate so that you split the cost with others and boost your odds at the same time.

No - all that matters is the odds of winning the game, and how many lines are purchased.

The lower the number the more improved the odds are, so the game with 1 in 4 odds has a better chance of winning any prize than the game with 1 in 6 odds.

In lottery games, Winning Numbers are selected at random and there is no way to predict what numbers will come up. So as numbers are random;
• It doesn’t matter if you have a favourite number or have used the same set of numbers for years.
• The odds stay the same whether you choose your own numbers or select a Slikpik.
• There’s no skill or strategy that will increase your chance of winning.
• You buy a chance to win. Not a guarantee.
• Each number has an equal chance of being drawn.

• $1 and $2 games are fun, easy and quick to play - great if you've only got a few spare moments to try your luck at cash prizes up to $20,000.
• $3 games take a little longer, like our ever-popular Word Play ticket. Simply scratch to reveal each letter, then match that letter wherever it appears in the Word Play panel(s) to make three or more complete words.
• $5 games offer a wide variety of game styles, all with the chance to win up to $100,000 cash. Our light gaming style tickets (such as Roulette, Poker and Blackjack) offer great returns and a bit of a challenge. Our "time out" $5 Word Play offers the same great mechanic as the popular $3 Word Play with even more play value. In addition to these, other multiple-panel games are on offer at various times throughout the year to offer a fun and easy play mechanic with great cash prizes to be won.
• $10 games offer fantastic value with great odds, high prize payouts and the biggest top prize offering of up to $300,000.
• $20 games are our premium tickets and are packed with play value. These games are simple to play, offer a large prize pool, have great odds of winning and multiple top prizes.

For some Scratch'n'Win games you need to match three dollar amounts or symbols in each game panel. Other games have a lucky number mechanic where you require only one number match to win. There are also Word Play and Bingo as well as many other different games. Make sure you read the play instructions carefully to check the rules for each game.

If you’re not sure if your ticket is a winner, you can check it using the ticket checker at any Lotterywest store, or ask your local retailer to check the ticket for you. They’ll scan the ticket barcode on the terminal, which will instantly advise if your ticket is a winner. If the retailer doesn’t have a terminal they can ring Lotterywest to verify your win.

All Scratch’n’Win tickets are computer generated and printed under strict security conditions. Each ticket in each game is unique. The printing process ensures that no ticket can be tampered with, altered or mistreated in any way to reveal the game underneath. The latex is also designed to disintegrate on scratching to retain the integrity of each ticket.

Prizes may be claimed in all Scratch'n'Win games for up to 12 months from the date the last book of tickets was issued from Lotterywest for sale. Prizes may not be claimed after the expiry date. In accordance with the Lotteries Commission Act any unclaimed prize money is distributed to WA community organisations via Lotterywest’s Direct Grants Program.

To find out how much time you've got left to claim your prize, refer to the prize expiry table to see if an expiry date has been set.

No, Scratch'n'Win tickets are not able to be purchased online. Find your nearest Lotterywest store to purchase a ticket.

Imagine a game with 1 in 4 odds has 4 million tickets - 1 million of those will be winners. Imagine putting all 4 million tickets into a giant bag and shaking them so they mix up randomly. The odds of winning will be 1 in 4, but that doesn’t mean if you reach into the bag 4 times then you’ll be guaranteed to pull out a winning ticket. It's the same with the Scratch'n'Win tickets that you buy - they are printed and randomly sent out to Lotterywest retailers across Western Australia, so your chance of winning for each ticket is 1 in 4 across all tickets sold in WA.

S'n'W overall Odds for a game = Total number of tickets / Number of winning tickets

Buy a share in-store

Visit a Lotterywest store to buy a share in a syndicate. Simply ask what shares are available for the game you want to play or how much you would like to spend. If you have a Lotterywest membership, make sure you register your ticket against it so your winnings are automatically paid out to it.

Create your own

You can create your own syndicate with friends and family. Start by downloading the Syndicate Planner and select the game and ticket options you want to play. Then you're ready to visit your local Lotterywest store and fill in a playslip or ask for a Slikpik. Ask the retailer to print a valid share ticket for each syndicate member. This gives each person the peace of mind and convenience to claim their share of prizes on winning entries themselves. You can read more about syndicates here.

• The syndicate planner makes keeping your records easy.
• All syndicates need at least five shares at a minimum cost of $5 each. This means all syndicates have a minimum total cost of $25.
• Syndicates are a great way to try Systems – you’ll get more chances per draw while sharing the cost of the ticket amongst all players

Fewer numbers

Increase your chances of winning a prize by reducing how many Winning Numbers you need to have on your ticket. For example, a System 4 Saturday Lotto ticket will only require the four numbers on your ticket to be chosen as Winning Numbers in order to win Division 1. The other two numbers are guaranteed with this ticket type.

More numbers

Increase your chances of winning a prize by getting more numbers in each game.

A System entry allows you to play up to 20 of your selected numbers, and every possible combination of those numbers. For example, select six numbers to play a System 6 entry, select 18 numbers to play a System 18, and so on. You can choose your own numbers on a playslip or ask for a Slikpik.

Here’s an example of how System entries work by using a System 8 Saturday Lotto entry:

• Select any eight numbers between 1 and 45, for example: 1, 2, 3, 4, 5, 6, 7 and 8.
• Your System 8 entry will contain 28 games, each with six number combinations of your selected eight numbers.
• Your ticket will only display your eight chosen numbers, however your entry actually has 28 games.
• Winning System entries pay multiple prizes because each game contains a similar pattern of numbers. For example, if the numbers 1, 2, 3 and 4 are among the Saturday Lotto Winning Numbers, games 1 to 6 would each be eligible for a prize.

 
Tip

Joining a syndicate is a great way to play Systems! A syndicate is a group of lottery players who share the cost of a Lotto ticket to play more games and increase the chances of winning.

Systems are available for Lotto through fewer numbers entries (Systems 4 to 5) or more numbers entries (Systems 7 to 20). To buy a Lotto Systems ticket:

• Mark the System number you wish to play on a Lotto Playslip. Then mark a game board with the appropriate amount of numbers for the System (4 to 5, or 7 to 20) and the day you wish to play (Saturday, Monday or Wednesday)
• Ask for a Saturday, Monday or Wednesday Lotto Systems Slikpik in-store and a ticket will be issued with randomly generated numbers for you
• Log in to your Lotterywest membership to choose your own numbers or request a Systems Slikpik

With fewer numbers System entries, your selection of numbers is then combined with all remaining numbers (1 to 45) to create every possible six digit combination containing your selected numbers.

More numbers System entries use your selection of numbers to create every possible six digit combination containing your selected numbers.

View the Monday and Wednesday Lotto Systems table or view the Saturday Lotto Systems table.

Systems are available for OZ Lotto through fewer numbers entries (Systems 4 to 6) or more numbers entries (Systems 8 to 19). To buy an OZ Lotto Systems ticket:

• Mark the System number you wish to play on an OZ Lotto Playslip. Then mark a game board with the appropriate number of numbers for the System (4 to 6, or 8 to 19)

• Ask for an OZ Lotto Systems Slikpik in-store and a ticket will be issued with randomly generated numbers for you.

• Log in to your Lotterywest membership to choose your own numbers or request a Systems Slikpik.

With fewer numbers System entries, your selection of numbers is then combined with all remaining numbers (1 to 47) to create every possible seven digit combination containing your selected numbers. More numbers System entries use your selection of numbers to create every possible seven digit combination containing your selected numbers.

View the OZ Lotto Systems table.

Systems are available for Powerball through fewer numbers entries (Systems 5 and 6) or more number entries (Systems 8 to 20). To buy a Powerball Systems ticket:

• Mark the System number you wish to play on a Powerball Playslip. Then mark the Pick 7 section of the game board with the appropriate number of numbers for the System (8 numbers for System 8). Mark one number in the Pick 1 section for the Powerball number.
• Ask for a Powerball System Slikpik in-store and a ticket will be issued with randomly generated numbers for you.
• Log in to your Lotterywest membership to choose your own numbers or request a Systems Slikpik.

With fewer numbers System entries, your selection of numbers is then combined with all remaining numbers (1 to 35) to create every possible seven digit combination (plus your Powerball selection) containing your selected numbers.

More numbers System entries use your selection of numbers to create every possible seven digit combination (plus your Powerball selection) containing your selected numbers.

View the Powerball Systems table.

A Powerpik System entry contains all 20 numbers for the Powerball so you only need to match the seven Winning Numbers drawn from barrel A. Powerpik System entries are available for Systems 5 and 6 and Systems 8 to 14.

To buy a Powerpik System:

• Mark the Systems number you wish to play on a Powerball playslip. Then mark the Pick 7 section of the game board with the appropriate number of numbers for the System. Mark the POWERPIK box. Leave the Pick 1 section of the game board blank
• Ask for a Powerpik System Slikpik in-store and a ticket will be issued with randomly generated numbers for you
• Log in to your Lotterywest membership to choose your own numbers or request a Systems Slikpik

View the Powerpik Systems table.

Systems are no longer available for Set for Life.

With a System ticket you can win multiple prizes with a single entry. For example, let's say you purchase a Saturday Lotto System 7 entry containing seven numbers 1, 2, 3, 4, 5, 6 and 7.

The Winning Numbers drawn are 1, 2, 3, 10, 11 and 12 and the two Supplementary Numbers are 6 and 7.

You will be able to match three Winning Numbers and two Supplementary Numbers. If you were to write out every combination of the seven games a System 7 entry gives you, you'd find that you have won four Division 5 prizes.

Refer to our how to play Systems brochure for prize tables of each type of winning System entry played.

System entries cover multiple combinations of numbers so they cost more than a normal entry. Check out our cost of entry brochure to find out what it costs to play a System entry in your favourite game. 

Combo Packs are available exclusively in-store and are an easy way to play most of your favourite games throughout the week. Choose the option suited to your budget and your retailer will print a ticket for each game included in your chosen Combo Pack and give you all the tickets. Make sure you have all the games before you leave the store!

• All tickets are Slikpik entries so there's no need to fill in a playslip
• You get to play your favourite games throughout the week
• You can 'ticket repeat' some or all of your Combo Pack tickets
• They are a great gift idea

Each Combo Pack is made up of different games and number of draws. Ask in-store to see which games are in the different Combo Pack options.

The combination of games in a Combo Pack is fixed. If the combination contains a game that you do not wish to play, you may like to purchase the games separately instead.

All Combo Pack tickets are Slikpik entries so there’s no need to fill in a playslip.

Combo Packs can be purchased any day of the week. The pack will include a ticket in every game included in the pack for the seven days from the day of purchase.

As each Combo Pack contains a separate ticket for each game so you can claim your prize the day following that draw. Simply take your ticket in-store and remember to hold on to the remaining tickets in your pack until all the draws are complete.

The cost of each game is the same in the Combo Packs as they would be if you bought them separately; we've just packaged them up for your convenience.

Unfortunately not but you are able to purchase a Combo Pack and choose to start any day within the next seven days of your purchase.

Unfortunately, syndicate options are not available for Combo Packs.

Yes, you can register your tickets using your Lotterywest membership.

To register as a Lotterywest member all you need is an email address and some documents to help us verify your identity. We use a third party identity verification service provider that validates your identity against various databases such as WA driver's licence, White Pages, WA Electoral Roll, Medicare and Australian passport records. This service is completely secure and helps us confirm you to be aged above 16 years and a resident in WA.

Once your identity has been verified you will be sent a temporary password via email so that you can access your account and start playing. Click here to find out more and sign up today!

No. In the ‘Terms and conditions’ you accept when you register for your Lotterywest membership, you agree to not share your account details, password and/or PIN with anyone.

When you register for a Lotterywest membership you can choose whether you want to receive information about jackpots, Superdraws and promotions by leaving the appropriate box ticked. If you leave this box ticked you will occasionally receive emails from Lotterywest about these events. If you clear this box you will only receive emails related to your  account activity. You can change this option at any time by clicking 'My account' when accessing your Lotterywest membership via the Lotterywest website.

Yes, you must be 16 years or older to play (and be able to prove your age at registration). 

You must have a Western Australian residential address to register for the Lotterywest membership. PO Boxes are not accepted as a residential address. If you are temporarily located outside of Western Australia you need to check if the laws in that region allow you to purchase lottery tickets online.

By law we are required to verify the identity of players registering for a Lotterywest membership. Proof of identity is required to ensure all players meet these criteria.

Identity verification is the process of checking a player’s personal details against a set of data sources such as the White Pages, WA Electoral Roll and WA Driver's licence databases. This is done to ensure players identities and that the age and address requirements of becoming a registered player are met.

This process is carried out by a Third Party Identity Verification Service Provider. Registering and verifying your identity online is completely secure.

The details you provide to us are shared with our secure Third Party Identity Verification Service Provider for the purpose of verifying your identity. The personal details in your account will be kept secure and used to contact you about your account if it is necessary. You will not be sent promotional emails unless you opt to receive them.

Lotterywest similar to many other Government organisations such as Medicare and the ATO has replaced cheque payments with EFT.  For Lotterywest members, that means you’ll need to provide us with your bank account details. To arrange this, all you need to do is complete this change of financial details form. Please rest assured your details will be kept confidential and secure. Once we receive your information we will update your account as soon as possible. 

To ensure that our customer data is continually reviewed and updated, PRS cards that have not been used since 2017 have been blocked and will be phased out starting from the end of October 2022. We can help you upgrade to the current Lotterywest membership to enjoy the same benefits with additional features now and send you out a new card so you can start playing shortly.

You can also upgrade yourself for free on our website under ‘Membership’ > ‘Your Membership’ > ‘Upgrade’.

No, you can no longer use your PRS card as we’re phasing out any cards that haven’t been used in the last five years. The good news is we can upgrade you to the Lotterywest membership and send you out a new card so you can start playing shortly. In the meantime, you can still buy unregistered tickets. You’ll just need to keep them safe. 

We’re offering a new and improved Lotterywest membership with more benefits and rewards to our players. Player Registration Service (PRS) cards that haven’t been used since 2017 will start to be phased out in October 2022.

Yes! If you choose to upgrade your membership, you can add your favourite numbers to your new account. 

It takes around three weeks for your membership card to arrive. You can use your virtual card on the Lotterywest App or online immediately after upgrading.

To register you’ll need a valid email address, a computer, laptop, smartphone, tablet or iPad and an internet connection. You'll also need a form of identity e.g. a WA Drivers Licence, confirming your age and WA residency

You can get a free email address through service providers such as Gmail or Hotmail, or talk to your internet service provider like Telstra, Optus or iiNet.

You’ll need proof of identity like a WA Drivers licence so Lotterywest can confirm you are a WA resident and over 16 years old. These are both legal requirements for playing lottery games in WA.

WiFi is the ‘connection without wires’ that is made in your home between devices such as laptops, computers, smartphones and iPads or tablets and the modem or router provided by your internet service provider.

You can purchase tickets for all games, except for some syndicates and Scratch'n'Win tickets which are only available in retail stores.

No. When you play online your purchases are stored in your member account as virtual tickets.

When you become a member we create an e-wallet for your membership account. You can deposit funds to your e-wallet and any prize winnings will be automatically transferred here by Lotterywest.

Ask a member of your family living with you to help set it up or call Lotterywest on 133 777 and one of our customer service staff will help you to register.

We are available to take your calls:

Monday - Friday 6.00am - 9.00pm

Saturday 6.00am - 8.00pm

Sunday 8.00am - 7.00pm

Public Holidays 8.00am - 8.00pm

Anzac Day 8.00am - 8.00pm

Call Lotterywest on 133 777 and one of our customer service staff will answer any other questions you might have:

We are available to take your calls:

Monday - Friday 6.00am - 9.00pm

Saturday 6.00am - 8.00pm

Sunday 8.00am - 7.00pm

Public Holidays 8.00am - 8.00pm

ANZAC Day 8.00am - 8.00pm

Other Frequently asked Questions (FAQ’s) about Lotterywest Membership and how to Play Online can be found here.

You can access your Lotterywest membership online 24 hours a day, 7 days a week. Prize payments may be delayed during public holidays. Draws close at varying times depending on the game and the time of year. See the games section for more information. Online entries will be disabled one minute prior to draw close for each game and draw.

No. All tickets cost the same regardless of whether you purchase online or from a Lotterywest retailer.

Whether you purchase in-store or online, approximately one third of every dollar goes back to the WA community through health, sports, arts, charitable and community organisations. About 60 cents in every dollar goes to player prizes. Less than 10 cents in every dollar is used for Lotterywest's operating expenses.

No. After you have confirmed your online entry, there is no facility for you to cancel your own entry. When purchasing entries online you will be prompted to confirm your purchase prior to finalising each transaction. When you are in the ‘Confirm your purchase’ screen, check that you have the correct details before you click ‘Purchase’.

Your Lotterywest membership allows you to save your own numbers so you don't have to choose them every time you play.

If you’re playing via the Lotterywest Website:

• To save an entry as a favourite, select the game and then ‘Create a new entry’. Create your entry and then tick ‘Save as favourite’, name your favourite numbers and then purchase your entry.
• You can play a favourite either by going to the ‘Favourites’ screen, selecting the favourite and clicking ‘Purchase’ or by selecting the game you want to play, clicking ‘Play favourite’ and choosing the favourite to play. Complete your purchase by following the prompts on screen
• You can delete and rename your favourites in the ‘Favourites’ screen.

If you’re playing via the Lotterywest App:

• To save an entry as a favourite, go to ‘My favourites’, click on the ‘+’ button at the top right corner of the screen and create your favourite by following the prompts on screen. Favourite Games will only be saved locally to the device you are accessing the Lotterywest App through.
• To play a favourite, go to ‘My favourites’ and click the play button of the favourite you want to play. Complete your purchase by following the prompts on screen.
• You can delete and rename your favourites in the ‘My favourites’ screen.

You can find information in the games section of our website and in our Lotterywest App when you select draw results, then the specific game.

Lotterywest has set a maximum spend limit of $500 per week to promote responsible play, however you should only spend what you can afford. You can also reduce your own spending limit to ensure you do not exceed your budget. Visit our Play Responsibly page for more information.

You must have a current Western Australian residential address to be a Lotterywest member and purchase tickets online. If you are temporarily located outside of Western Australia you need to check if the laws in that region allow you to purchase lottery tickets online.

To check your entries, go to ‘Check entries’ (‘Check my tickets’ via the Lotterywest App).

You’ll be able to view details and see the status of entries you have purchased and prizes you have won.

At the time of purchasing your online entry, click on ‘print a copy’ to print out the entry. 

To view your purchase history, go to ‘My e-wallet’ (‘Manage my e-wallet’ via the Lotterywest App) and click on ‘Transaction history’.

To view your winnings history, go to ‘Check entries’ (‘Check my tickets’ via the Lotterywest App).

You’ll be able to view details and see the status of entries you have purchased and prizes you have won.

Select 'Logout' from the top of the screen. 

Unless you have confirmed your purchase by clicking ‘Buy Now’ before the disconnection, the transaction will not have been completed. You can confirm by clicking on the ‘Check entries’ link to see if your latest purchase has appeared.

Our website should operate successfully using the following browsers:

• Edge 17+
• Safari 11+ 
• Chrome 71+ 

If you are having an issue with a browser from the list above please contact us and let us know the details.

Online lottery business provider, Jumbo Interactive Limited are operating an online platform (oz.lotterywest.com) for existing Jumbo WA online players on behalf of Lotterywest. oz.lotterywest.com will offer existing Jumbo WA online players an experience they are used to, featuring Lotterywest branding elements and aligned with Lotterywest Responsible Gambling practices.

oz.lotterywest.com entries close prior to the official draw close time so that Lotterywest can ensure that all valid entries are included in the draw.

These games are not currently part of the ozlotteries.com offering, however we will explore opportunities to include these games in 2021. In the meantime, you can purchase these games as a registered member on lotterywest.wa.gov.au

Your playing experience in-store or on lotterywest.wa.gov.au won’t be affected. These changes apply to Western Australians who were previously playing Lotto with Oz Lotteries.
This arrangement is intended to benefit the WA community more broadly, which will see funds previously leaving WA through ozlotteries.com, returned to our state.

Yes, you can have an account on both Lotterywest Play Online as well as oz.lotterywest.com. Your account details and player history will be kept separate.

To change your contact details, go to ‘Edit details’ (‘Edit my account’ via the Lotterywest App), click on ‘Contact’ and follow the prompts.

To change your financial details, go to ‘Edit details’ (‘Edit my account’ via the Lotterywest App), click on ‘Financial’ and follow the prompts.

To close your account, go to ‘Edit details’ (‘Edit my account’ via the Lotterywest App), click on ‘Close account’ and follow the prompts.

You can close your account at any time, as long as all lottery draws in which you have purchased an entry have taken place and your account balance is reduced to zero ($0.00).

There are restrictions on withdrawing balances from a credit card deposit. Please contact us to assist you further.

To change your weekly spending limit, go to ‘Edit details’ (‘Edit my account’ via the Lotterywest App), click on ‘Personal limit’ and follow the prompts.

You can change your weekly spending limit at any time, but it must remain under the $500 Lotterywest limit.

You can use a joint account as long as you are one of the named account holders.

You can deposit between $10 and $500 at a time into your e-wallet. There is no daily or weekly limit – the limit only applies to individual transfers. However your e-wallet can only contain a maximum of $5,000. Once your e-wallet balance reaches $5,000, you will not be able to purchase entries until you withdraw funds and reduce your e-wallet balance below $5,000.

Whether you're topping up your account or looking to buy a ticket straight away, there are several ways you can securely transfer funds into your e-wallet. You can deposit funds via credit card (*fees may apply, instant transfer), debit card ($0, instant transfer) or PayPal.

Please note: *Some banks charge a small fee for transactions and some credit card providers charge a cash advance fee for lottery transactions. Contact your financial institution for details on how they charge for different payment methods. The minimum deposit is $10 and the maximum deposit is $500. The maximum amount of funds that can be held in your e-wallet is $5,000. If your e-wallet balance exceeds $5,000 you will not be able to play until your balance has been reduced to $5,000 or less. Funds transferred into your e-wallet via credit card can not be withdrawn.

Some banks may charge a small fee for transactions. Contact your financial institution for details on how they charge for different payment methods. For more information visit www.bpay.com.au

This depends on the financial institution. Some financial institutions may treat a transfer by credit card as a cash advance. Interest and fees would then be charged from the time of transfer. In addition, some credit card issuers may not allow funds transfers to a lottery website. Check with your financial institution for more information.

The security code (often referred to as the 'CVV' - credit card validation value) is found on the back of your VISA or Mastercard credit card. Where the three digit security code is not shown on its own, it is normally the last 3 digits on the back of your credit card.

To complete your funds deposit transaction, simply enter the three digit security code from the back of the credit card that you are using. This code is used as additional security for your credit card transaction.

Usually a transfer from your credit card will appear immediately. A BPAY® transfer can take from one to three working days.

You can withdraw funds from your e-wallet that you have won or deposited via BPAY®. The funds withdrawn will be transferred into your nominated financial account.

You cannot withdraw funds that you have transferred to your account from your debit/credit card or PayPal.

Any funds withdrawn from your e-wallet and deposited into your nominated financial account will take one to three working days to appear.

Click on the My e-wallet page, select the deposit button and enter the amount you wish to deposit to your account.  Select the ‘PayPal’ payment method and login with your PayPal account details (you will be directed to the PayPal browser to log-in) and click Pay Now. After your first PayPal transaction, you will be able to view your linked PayPal email address on the deposit page.

You can only link one PayPal account to your Lotterywest Player ID. If you wish to change the PayPal account that you have already linked to your e-wallet, please contact Customer Services on 133 777 or email hello@lotterywest.wa.gov.au and they will be able to action this for you during business hours.

To request a refund for funds deposited to your e-wallet via PayPal, please contact our Customer Services team on 133 777 or email hello@lotterywest.wa.gov.au. Refunds will be issued within 3 business days. The time limit for a refund to be requested is within 180 days of the transaction occurring.

Purchasing through the Lotterywest website or app is safe and secure, however internet scams do exist. If you receive an email that sounds too good to be true, it probably is. 

You can reset your PIN by selecting ‘Log in’, then ‘Reset my PIN’. You will need to enter in your email and password to set up a PIN. 

You can change your PIN by selecting ‘Log in’, then ‘Reset my PIN’. You will need to enter in your email and password to set up a PIN. 

Your account will be locked if you enter your password incorrectly five times. You can reset your password by clicking on the ‘Forgotten your password?’ link. You will need to correctly answer your security question before a temporary password is emailed to you. When you log back in you will be prompted to create a new password. 

The security and safety of your Lotterywest membership account is a top priority for Lotterywest. It is also important that you protect yourself from possible fraudulent activity. 

Please contact us as soon as possible. One of our team members will be able to help you reset your password to secure your account. 

• Go to ‘Edit details’ (‘Edit my account’ via the Lotterywest App) and check that all your contact and financial details are correct 

• Change your password and/or PIN 

• Contact us if you have any questions or concerns 

The following list are supported devices for the Lotterywest App:

• All phones and tablets running Android 7 or greater
• Apple iPhone or iPad running iOS 11 or greater

To purchase tickets through the Lotterywest App, you will need to be a Lotterywest member. Learn more about becoming a Lotterywest member here. 

If you're already a member and are unable to purchase lottery products, please contact us.

Players using the Lotterywest App on an Apple device must have their location services turned on and be in Australia when accessing the App. If you are outside of Australia you will still be able to purchase tickets through the Lotterywest website if the laws in that region allow you to use purchase lottery tickets online.

The app should prompt you to turn your location services on when you first try to purchase a ticket. If you need to turn it on manually you can follow these simple steps:

• Step 1: Go to Settings
• Step 2: Select Privacy
• Step 3: Select Location Services and make sure it is turned on
• Step 4: Scroll though the list of your installed apps till you find the Lotterywest App and select it
• Step 5: Select “While Using the App”

You may need to restart the Lotterywest App for these changes to take effect.

Visit the Apple Store and follow the prompts to download the free Lotterywest App. Alternatively you can go directly to the Apple Store on your mobile device and search ‘Lotterywest App’. Select the ‘Get’ button which will download and install the App onto your Apple device.

The Lotterywest App is available from the Google Play Store which can be accessed here. Simply download the app and follow the instructions to set up the Lotterywest App.

To uninstall the Lotterywest App, hold down on the app icon until an X appears in the corner. Select the X and the app will be removed from your device. This will not close your Lotterywest membership.

To uninstall the Lotterywest App, hold down on the app icon in the apps screen and drag it to the trash can. This will not close your Lotterywest membership.

Select ‘Logout’ from the menu which swipes out from the left side of the screen.

To turn off Lotterywest App notifications, go to ‘Notifications’ and follow the prompts. The toggle will be grey when notifications are turned off.

If you would like to turn on Lotterywest App notifications at a later time, you may need to update your permissions.

For iOS devices navigate to your Settings menu, click on Notifications, then locate Play Online (the Lotterywest App). From here you can swipe the toggle button to turn notifications on. After you’ve selected this, open the Lotterywest App and then choose the Notifications option in the menu to be able to select the notifications and game reminders of your choice.

For Android devices, you should be able to choose your notifications directly through the Lotterywest App. However if this does not work, open your Settings menu, then Sound and Notification, and then App Notifications. Find Play Online (the Lotterywest App) and check that ‘Block all’ is not enabled.

There are a number of organisations that can give you help and advice, before and during your time as a retailer. Examples are:

• The Australian Lottery and Newsagents' Association (ALNA)
• Chamber of Commerce and Industry WA (CCI WA)
• Small Business Development Corporation (SBDC)
• Department of Commerce

The retailer is appointed until 31 December 2031. For more information, click here.

All Lotterywest retailers operate under a formal Agreement that is specific to the owner, location and business type. Lotterywest retailers do not operate under a franchise. For more information, click here.

You will need to approach the owner to submit an offer to purchase their business. For the full process please refer to our Become a Lotterywest retailer page.

Yes. We suggest signing an Offer and Acceptance, subject to Lotterywest approval. For more information please call Customer Services on 133 777. 

We require 30 working days to progress a complete application (if all requirements have been met) which you should consider when negotiating a settlement date.

Commission rates vary by product, ranging between 7% and 10%. Detailed commission payable by product is available in our Retail Manual (section 5).

We recommend contacting a lease negotiator or reaching out to the The Small Business Development Corporation.

Please send an email to retail.operations@lotterywest.wa.gov.au confirming the change to the legal structure of your business. A member of our Retail Operations team will be in contact with you.

Our fees and charges are updated every financial year; please check the Retail Manual.

We operate a direct debit banking process to settle amounts due for the weekly direct debit. More information is available in our Retail Manual (section 4).

Maintaining the retail image helps identify you as a retailer, attract customers to your store, inform them about our products and as a result, optimise your sales and strengthen brand recognition. You can find out more under section 3 in the Retail Manual.

Having a high standard in your retail image will help you optimise sales and improve the in-store customer experience.

Lotterywest helps retailers to maintain Retail Presentation Standards by assessing outlets against key elements which include displaying current point of sale through to ensuring that all Lotterywest equipment is functioning correctly.

The Lotterywest Retail Image Team supports retailers with the presentation and maintenance of their outlet by providing advice and guidance and where necessary replacement shopfit items.

Lotterywest terminal operations are available 24 hours a day, 7 days a week*.
* subject to scheduled outages that are notified of in advance

Support hours can be found here.

The terms and conditions of approval and appointment as a Lotterywest retailer are outlined in the below documents which together form the Lotterywest Agreement:

-    The letter of offer and The Schedule (these are issued to successful applicants following our approval)
-    The Agreement Terms and Conditions detail the terms and conditions for retailers
-    The Guarantee and Indemnity Agreement Terms and Conditions outline the obligations of the guarantor(s) where the legal entity comprises of a company or companies.
-    The Retail Manual details current operating procedures, business management, customer service and retail presentation standards that retailers are required to comply with.

The Retailer agreement permits the Retailer to sell lottery products from an approved Lottery Outlet in the approved location. Existing Retailers who wish to relocate their Lottery Outlet must submit a request to Lotterywest for approval.  Please speak with our Retail Support team regarding our Relocation policy and guidelines.

The Retailer agreement permits the Retailer to sell lottery products from the approved Lottery Area in the Lottery Outlet in the approved location. Existing Retailers who wish to relocate the approved Lottery area within their current business must submit a request to Lotterywest for approval.  Please speak with our Retail Support team regarding our Relocation policy and guidelines.

Yes, you will need to request approval from Lotterywest for a temporary relocation. Please speak with our Retail Support team regarding our Relocation policy and guidelines.

If the purchase of a business with a Lotterywest outlet involves a change of location, the seller must submit a relocation request to Lotterywest. Lotterywest will only approve a sale of business relocation if it meets the requirements of the Lottery Outlet Relocation policy. Please speak with our Retail Support team regarding the policy and guidelines.

To become a Lotterywest retailer you can either purchase an existing business or apply by expression of interest for a new outlet at any of the advertised locations. To read more on how to apply to become a Lotterywest retailer and to see the list of available locations, click here.

Through an internal review process, Lotterywest identifies locations that have the potential to support a new Lotterywest outlet.

These locations are advertised to our retail network and the broader public to express their interest. Lotterywest assess applications through a competitive process by us, considering the most suitable combination of location, business type and business owner, before appointing the successful applicant.

Lotterywest does not give retailers any territorial exclusivity in relation to the sale of lottery products and has full discretion in relation to the number and location of lottery outlets.

Yes, we have a decision review process for our EOI location applications. If you believe we have not followed the agreed process or were unaware of important information that may have affected the outcome of the decision, please click here to find more information about our EOI Decision Review process.

We’re looking for people who are passionate about Lotterywest games, providing excellent customer service, focused on business development and serving the community. Our retailers play a vital role in generating sales which are returned to the WA community through our grants program.

Lotterywest’s retail distribution is primarily through small businesses, however, we will consider medium or large businesses. Our preferred business types include:

• Newsagencies
• Lottery Kiosks
• Independent and privately owned small to medium supermarkets
• Pharmacies
• Convenience stores (including delis)
• Other business types depending on the location.

We won’t consider applications for the following business types:

• Liquor stores
• Adult shops
• Hospitality venues where alcohol is served
• Drug paraphernalia stores

Lotterywest will consider different business types to join our retail network. Give us a call to discuss further on 133 777 or email retail.enquiries@lotterywest.wa.gov.au.

We use expressions of interest to ensure our selection process is fair, competitive and transparent, so we appoint the most suitable application.

Lotterywest will identify locations suitable for a new outlet on a quarterly basis. These locations will be listed on our website and be open for applicants to express their interest.

If you would like to nominate another potential new location for our assessment, you can let us know by emailing retail.enquiries@lotterywest.wa.gov.au.

If the location is deemed suitable, you will be able to apply through our EOI process in due course. For more information, read our EOI Information Pack.

New outlets will be advertised every few months on the Lotterywest website and in local press such as The West Australian and/or PerthNow.

The process of appointing a new Lotterywest outlet and business owners takes around 68* business days from the application open date to the final communication of the outcome. Please allow this amount of time when submitting your application.

*This process may be longer if a decision review request is received.

If you would like to nominate another potential new location for our assessment, you can let us know by emailing retail.enquiries@lotterywest.wa.gov.au. If the location is deemed suitable, you will be able to apply through our EOI process when we advertise the location.

Yes, there is a non-refundable application fee of $453.70 that must be paid to Lotterywest at the time of submitting your EOI application. The application fee is a contribution toward the cost of processing and assessing the application.

If you are a successful applicant, please see our Retail Manual for the additional fees and costs to operate an outlet.

Unfortunately, we won’t accept applications after the closing date to ensure we’re maintaining a fair, competitive, and transparent process for all interested parties.

You’ll need to submit your application online here. Lotterywest won’t accept hard copy applications.

You can call our Retail Support team on 133 777 or you can email retail.operations@lotterywest.wa.gov.au.

Your success is our success and together we make a difference to WA. That's why it's important that our retail network performs optimally and efficiently and is sustainable long term. So that we can reach our business potential and support you to reach yours, we offer great initiatives to help you grow your business. 

Information regarding training requirements can be found in section 2 of our Retail Manual.

There is no cost for training.

Retailer incentives and rewards

Each year, retailers are invited to participate in a number of Sales Sprints that support Lotterywest marketing campaigns.  These are usually two to three weeks long and reward retailers for their sales performance and engagement with Lotterywest.

You are an eligible organisation if you’re:

• a not-for-profit organisation (i.e. none of the profits go to owners or shareholders); or
• a local government authority.

Smaller not-for-profits may prefer to be auspiced by an eligible organisation. Contact us for more information if you are considering this approach.

Your organisation also needs to:

• be an Australian entity and operating within Western Australia;
• not be operating on behalf of the State or Federal Government;
• have the authority to undertake the proposed grant activities; or
• have an organisational structure that does not allow for the distribution of profit or personal gain during operation and/or in the event of wind up.

Click here for information on what we can support.

Click here for information what we can’t support.

We accept applications from $3,000 upwards. Please don't under or overestimate your request. Request the amount that will support your initiative, has a strong case to support it, meets relevant assessment considerations and demonstrates value for money.

The limit for unincorporated groups or organisations not GST registered is a combined total of up to $15,000 for each financial year, unless auspiced by another not-for-profit organisation or a local government authority.

In terms of how much of your project we will fund, we are a complementary grant maker. It is expected that others will contribute as appropriate to the cost of initiatives, both financially and/or in kind.

Lotterywest seeks to achieve its vision of ‘Building a better WA together’ by working with eligible organisations, including those who may receive government funding.

Projects or initiatives that could/should be funded through contractual or individualised Government funding arrangements will not be supported. Grant support should instead be directed as appropriate to value-add components/initiatives that are clearly not the responsibility of another agency or under any contractual arrangement.

Given the range and complexity of arrangements, we encourage organisations to discuss their grant application with us before applying.

Please note that from the point of formal application, it can take up to four months for a grant to be assessed and approved, or longer should further work be required. If you have a time sensitive proposal, please call our team to discuss your options.

Please call us if you plan to make multiple applications in a year so we can work with you on how best to do this.

Your application will be assessed by our team against the assessment criteria and a recommendation is then made to the Lotterywest Board.

A typical grant process looks like this:

1. Seek information via Lotterywest website
2. Talk with us about your proposal
3. Gather your requirements and necessary documentation
4. Develop and submit your application
5. Assessment, including referee checks and any follow up conversation and requests for information from you
6. Our internal review and recommendation to the Board
7. Board meeting and review
8. Recommendation to the Minister responsible for Lotterywest (the Premier)
9. Application decision and written advice to you
10. Grant payment
11. Sharing your good news
12. Evaluation, reporting and acquittal

Your public acknowledgment helps spread the word about your initiative and Lotterywest’s contribution to the community. It also helps inform people about how playing Lotterywest games enables us to provide grants like yours.

Visit Sharing the news for resources on how you can acknowledge Lotterywest grant support.

All organisations are required to agree to the standard Lotterywest Conditions of Grant which needs to be signed upfront for every application.

Further conditions specific to your grant may also apply. These are communicated in the grant approval letter. Please refer to the Grant Approval Schedule. An example is available here.

We do not support the GST component of any items purchased by the grant unless exceptional circumstances apply. Please call us to discuss if need be.

If your organisation is registered for GST, please don't include the GST component in your request.

Lotterywest grant conditions and documents must be signed by the persons legally able to enter into contracts on behalf of your organisation. We refer to these persons as the legal signatories.

Where your Organisation is an incorporated or unincorporated association, this document must be signed by the Chairperson/President of the Organisation and another committee member.

Where your Organisation is a company/corporation, this document is signed in accordance with section 127 of the Corporations Act 2001 or section 99.5 of the Corporations (Aboriginal and Torres Strait Islander) Act 2006 (whichever is applicable) by:

(a) two Directors; or

(b) a Director and a Company Secretary; or

(c) as our company/corporation has only one Director, that Director

Your organisation’s legal signatory may choose to give this responsibility to someone else within your organisation - we refer to this person as the ‘Delegated Authority’. If this is the case for your organisation, you need to complete our Delegated Signing Authority Form. A copy is available here.

Please note: you only need to complete this form once and it will remain on our records for future grant applications. You will only need to complete this form again if your legal signatory or ‘Delegated Authority’ changes.

Lotterywest provides written advice on the outcome of all applications. If your grant is approved, we will advise you of payment arrangements and our requirements for reporting on the grant and acquitting (accounting for) the funds. This information is detailed in the Grant Approval Schedule. An example is available here. You can track the status of your application in the Lotterywest Portal.

Once a grant is approved, we'll send you a letter advising what has been approved and any outstanding requirements for payment to be made. This information is detailed in the Grant Approval Schedule. An example is available here.

Claims for payment of your grant should be made using the Grant Management Tool.

You can preview the questions in the Grant Management Tool via the example link here.

Or, you can begin making a claim via the live Grant Management Tool here.

Retrospective costs (for items or expenses incurred prior to grant approval) will not be met by the grant except in exceptional circumstances.

All grants made by Lotterywest are made exclusive of GST on the items that the grant has been approved for, unless otherwise advised.

However, if your organisation is registered for GST, when Lotterywest makes a payment of grant monies to your organisation, you will receive a Recipient Created Tax Invoice (RCTI) which identifies a GST component that has been included within the payment to your organisation. This GST component is required by the Australian Taxation Office as GST due on the grant payment itself and should be forwarded by your organisation to the Australian Tax Office. It is not to be treated as a reimbursement for any GST you may have paid on goods or services related to your claim for payment. An example of a RCTI is available here.

Grants are paid through an electronic funds transfer. Please ensure that the bank account details provided are your organisation’s main operating account and that these are always kept up to date in the Lotterywest Portal.

All organisations who receive our support are accountable for the expenditure and reporting on the grant within a given timeframe. Our grant conditions, payment, accountability and acquittal processes will be explained to you during the grant assessment process and detailed in the approval letter and attached Grant Approval Schedule. An example is available here.

It’s important to read your grant approval letter and the Grant Approval Schedule.

Generally, the grant acquittal will require you to:

• Use the grant for the approved purpose
• Meet any grant conditions, including overall conditions that must be met prior to payment and grant accountability (including for evaluation and reporting).
• Prepare an Income and Expenditure statement (for an example template please click here)
• Complete the Grant Management Tool which includes questions related to your grant expenditure, the amount of volunteers and beneficiaries involved in the grant, the activities and outcomes delivered and learnings/insights from your grant initiative.

You can preview the questions in the Grant Management Tool via the example link here.

Or, you can begin acquitting your grant via the live Grant Management Tool here.

We need to know of changes to your organisation's details such as bank details, name, legal signatory or GST status. You can make these changes in the Lotterywest Portal at any time.

Let us know if there are changes to your project or the key members involved so we can work with you in to ensure these changes do not affect the intended outcomes of your grant. Please use the Grant Management Tool to advise us of these changes.

Yes. The request should be made in writing within 60 working days of receiving formal advice of the decision to the attention of Lotterywest CEO, and signed by your organisation's Chairperson or authorised delegate. Please include the reason for the review and what you propose as a resolution. We will advise you of the outcome as soon as possible. A request for review will not impact the consideration of any future applications.

You're an eligible organisation if you are:

• a not-for-profit organisation (i.e. none of the profits go to owners or shareholders); or
• a local government authority.

Smaller not-for-profits may prefer to be auspiced by an eligible organisation. Contact us for more information if you are considering this approach.

Your organisation also needs to:

• be an Australian entity undertaking activities for the benefit of the Western Australian community;
• not be operating on behalf of the State or Federal Government; or
• have the authority to undertake the proposed grant activities.

We aim to give a response within four months of receiving a complete application. We are unable to support retrospective or urgent costs.

We encourage you to get in touch with us early to discuss your idea.

• The grant must clearly result in community benefit. This can include providing relief to people facing significant needs.
• There must be a clear link between the activity or item to be purchased with the grant, the grant purpose and one of the outcomes in the Community Investment Framework.
• The benefit of the grant must be realised in Western Australia.
• Grants can be used to support income generating activities if they are clearly intended to lead to a charitable or benevolent outcome. All profits must be directed towards a charitable purpose.

Learn more about what can’t be supported here.

You will need to demonstrate that your proposal meets the following four assessment criteria:

1. Link to Community Investment Framework outcomes
2. Merit of the proposal
3. Value for money
4. Organisational capacity

Learn more here. 

All applicants will be asked to provide the following documents – we recommend that you start getting these ready early.

• Your organisation’s rules or constituent documents
• List of current Directors/Board or Management Committee members
• Budget and quotes
• Annual report and AGM minutes
• Bank statement
• Any other supporting documents e.g. project plans
• Referee details

Getting clear on what you’re trying to achieve, and how to do it, will give you the best chance possible of a successful grant project.

Ask yourself:

• Why do you want a grant? (the need opportunity you are addressing)
• What are you trying to do? (the activities you want to undertake)
• What are you trying to achieve? (what will the outcome be?)
• What Framework outcomes will your grant contribute to?
• Who will benefit and how many people?
• Which region(s) will benefit?
• What do you need to deliver your idea? (your inputs)
• Why is your organisation well placed/best placed to deliver this and who are you working with?

If you’re struggling to answer these questions, develop a ‘logic model’ using our simple template or give us a call and we’ll help you develop your idea before applying.

Learn more here.

Lotterywest seeks to promote an increasingly inclusive, accessible, healthy and sustainable community through measures such as acknowledgement of Traditional Custodians, environmental sustainability, health promotion and promoting access and inclusion for all Western Australians.

A Good Practice Guide is available to support all grant customers when planning initiatives (including events, programs and projects) to broaden impact beyond outcomes directly related to the grant.

Please read the Guide and consider how you can implement practices related to these issues in your planning.

You will be asked to report on what has been achieved on these issues as part of our broader reporting requirements.

Grant applications take place in the Lotterywest Portal. You will be asked to login or create a profile. You will then be able to start a new application which you can save and return to as required.

Read out tips for answering the application questions here.

Apply here.

Call us if you require any help with completing the application form online.

Getting the word out that you have received a Lotterywest grant lets people know that the money spent on Lotterywest games supports WA not-for-profit organisations. It’s also a great opportunity to raise your profile.

• Call us or give us a shout out on social media with your updates and photos so we can share your news.
• Tag @Lotterywest on Facebook, Instagram and Twitter and use our hashtag #Lotterywest.
• You can also order Lotterywest signage and use the Lotterywest logo to acknowledge our partnership.

Learn more here.

The Grant Management Tool allows you to manage and acquit (account for) your grant. You can use the tool to:

• Request a payment and provide an update on progress
• Request an extension of time or variation
• Provide your final grant acquittal including outcomes reporting

Access the Grant Management Tool here.

Learn more here.