Collecting your prize
Your winning ticket is a bearer ticket. It’s just like cash, so please keep it safe at all times.
Up to $500
Prizes up to and including $500 can be collected from any official Lotterywest retailer.
Division One and Scratch’n’Win top prizes
Division One prizes and Scratch’n’Win top prizes must be claimed from Lotterywest during office hours. Our address is 74 Walters Drive, Osborne Park, WA 6017. For Division One prizes there is a validation period that ends 14 days after the draw.
Other prizes
All other prizes can be claimed from Lotterywest or from our payout centre at Doogues Newsagency, Murray Street Mall, Perth. Doogues Newsagency will usually pay prizes over $500 by cheque. Please contact Doogues Newsagency for information on their payout hours.
Player’s Card
If you have registered your ticket on your Player’s Card we will send your prize to you automatically if you do not claim it within five weeks. For more information, see the Player’s Card section.
Unclaimed prizes
Under the Lotteries Commission Act, 1990, prizes can only be claimed and paid for up to 12 months after the date of the draw, or in the case of Scratch’n’Win, up to 12 months after the last ticket of the game was issued by Lotterywest for sale.
Unclaimed prizes are returned to the WA community through Lotterywest grants.