Play Responsibly

Lotterywest’s vision is to build a better WA together.

Each week we give Western Australians a chance to dream through our lottery games which in turn, raises funds for the Western Australian community.

As a Government entity and iconic WA brand, Lotterywest is committed to ensuring that our games are safe and return value to the community.

For most people, playing lottery games is fun and low risk. However, a small number of people may find that they are spending more than they can afford, or that gambling is having a negative impact on other areas of their life.

If you, or someone you care about, are experiencing gambling harms, the following support services are available.

Need support?

Gambling Help Online is a national website providing comprehensive information and online support services for people, including family and friends, experiencing harm from gambling. Call 1800 858 858 or visit gamblinghelponline.org.au.

Centrecare Gambling Help WA is a free service for individuals, couples, families and friends impacted by their own or other’s experiencing gambling harm. It offers individual and group counselling and a culturally appropriate service with interpreters available on request. For an appointment call one of the following offices or click here to view all office locations and their opening hours.

Perth metropolitan or other regional areas (08) 9325 6644

Southwest region Bunbury office (08) 9721 5177

Your chances of winning

Your chances of winning

Lottery games are a game of chance. Your chance of winning a prize depends on which game you play and the number of games or lines you buy.

Find out odds
Warning signs

Warning signs

Check out the signs that may indicate you or someone you know has or may be developing a problem with gambling.

Find out more
Tips for responsible play

Tips for responsible play

What can you do to try and reduce your spending or the spending of someone you know on gambling?

Find out more
Self-exclusion

Self-exclusion

Self-exclusion is a way to voluntarily exclude yourself from gambling.

See how
Spend limit

Spend limit

Through your Lotterywest membership you can update your account settings to set an online weekly spend limit.

Set your limit
Gambling calculator

Gambling calculator

See how much you spend on gambling using the Gambling Help Online calculator.

Our commitment

We’re committed to helping players that may have experienced harm from gambling or be at risk of experiencing gambling harm. To encourage all our players to play responsibly, we provide clear information about our games, such as:

  • Publishing the odds in all how to play information.
  • ‘Play Responsibly’ brochures are available at retail outlets and online.
  • ‘Play Responsibly gamblinghelponline.org.au 1800 858 858' is printed on the reverse of all tickets.
  • Play Responsibly and Gambling Help Online contact details are on all marketing materials.
  • Weekly spend limits and the option to self-exclude for Lotterywest Members playing online and via the app.

In order to meet our commitment to world's best practice when it comes to responsible gambling, we:

  • Commit to the highest level of responsible gambling practices as a member of the World Lottery Association.
  • Provide ongoing training and development programs for retailers and staff on how to recognise the signs of gambling harms and referral pathways.
  • Are an active member of the Western Australian Problem Gambling Support Services Committee which provides funding to support services and raises awareness of gambling harms.

Age of play

You must be 16 years or older to buy all Lotterywest games. It’s against the law to sell a lottery ticket to any person under the age of 16, and penalties apply.

About our Gambling Safety Program

We have a special responsibility to ensure that we remain at the forefront of harm prevention in our games and business practices. Lotterywest has achieved the highest level of certification (Level 4) by the World Lotteries Association, a global authority on lotteries committed to supporting its members to achieve the highest standards of corporate social responsibility and responsible gambling practices.

In line with our vision to build a better Western Australia together, we continuously work through our Gambling Safety Program to promote and strengthen gambling safety across the whole community.

Our Gambling Safety Program operates under five principles committing us to harm prevention, managing risk, timely and effective responses, continuous improvement, and embedding gambling safety in our everyday culture. There are ten elements to the program that will help us achieve this.

View the ten elements here

Find out more in our ‘Play Responsibly’ brochure, which is available in the following languages:

For more information about our commitments or our gambling safety program, contact us on 133 777 or hello@lotterywest.wa.gov.au