Lotterywest is committed to being at the forefront of harm minimisation in our games and business practices.
We have designed our Player Safety Program which has achieved the highest accreditation (Level 4) under the World Lottery Association’s Responsible Gaming Framework.
Our Player Safety Player Charter outlines our commitment to all our players to provide a safe playing environment, and assist players that may have experienced harm from gambling or be at risk of experiencing gambling harm. Our Player Safety Guiding Principles include, Lotterywest:
- Has a responsibility to provide games and environments that support safe play
- Will provide players with the education and tools to make informed choices
- Will avoid targeting known vulnerable populations and will not encourage anyone to play beyond their means
- Will continually seek feedback and data to improve player safety
- Players have both responsibility and autonomy to make safe play choices
In line with our vision to build “a hopeful, healthy and connected community life for all Western Australian’s”, we continuously work through our Player Safety Program to promote and strengthen gambling safety across the whole community.
Age of play
You must be 16 years or older to buy all Lotterywest games. It’s against the law to sell a lottery ticket to any person under the age of 16, and penalties apply.
Additionally, retailers are not permitted to pay prizes to anyone under the age of 16 or allow them to collect prizes on behalf of their parents, guardians or other adults.
Find out more in our ‘Play Responsibly’ brochure, which is available in the following languages:
For more information about our commitments or our gambling safety program, contact us on 133 777 or hello@lotterywest.wa.gov.au