Application requirements

The Business Plan assessment will primarily consider the proposed business type, the location of the site, relevant business skills, retail and customer service experience, trading hours, staffing plan, SWOT analysis of your proposed business and your Marketing plan. There is a requirement to provide a current police clearance and AML certificate, along with your supporting financial documents. It is important that the applicant has also secured a lease or offer to lease for at least 12 months for their application to progress.

Approval

If you are the successful applicant, the letter of offer documents must be signed and returned. You will also need to pay the establishment fee and provide an irrevocable bank guarantee. More details will be provided to the successful applicant. The EOI process is 68 business days from application close date to the outcome to applicants.

Shopfit

You will need to submit your shopfit plans showing the proposed counter location to our Retail Image team. They can assist you to ensure you meet the standards and guidelines for the presentation of lottery products. 

Non-Approval of an application

There may be reasons why an application does not meet our requirements. In these cases, we will give formal notification that the application has not been approved. If you have evidence of an error being made in the process or the decision, and can provide additional information, you may request a Decision Review within ten (10) business days of receiving your notification. To learn more about our Decision Review process for new EOI applications click here.