How we collect personal information

When we collect your personal information, we will notify you with a privacy collection notice, if reasonable to do so.

The notice will explain how we handle your personal information in relation to that particular purpose or activity.

We collect personal information in different ways, including:

• Correspondence and submissions
• Paper-based forms
• Online (website forms, virtual meetings and email)
• Phone calls and
• Face to face meetings.

Please view our Privacy Policy for more information on how we collect personal information.

How to make a privacy complaint

If you think your personal information may have been breached, you may contact us to make a complaint.
You can fill in our Privacy Complaints Form and send the form through via email or post to the details below.

We’ll aim to resolve your privacy complaint within 30 business days.

Contact us

• privacy@lotterywest.wa.gov.au
• 133 777

If you’d like to contact us by post, please see the below details:

• Att: Privacy Officer, Lotterywest, Locked Bag 66, Subiaco, WA, 6904