The Lotterywest Membership Terms and Conditions apply to Lotterywest Members – both Lotterywest Platform Members (ie Lotterywest Play Online and App players) and Oz Lotteries Platform Members. The Terms and Conditions apply to interactions and transactions with us when playing Lotterywest games with a Lotterywest Membership.

The Lotterywest Membership Terms and Conditions:

• Set out the requirements to register as a Lotterywest Member;
• Set out the terms and conditions applying to Lotterywest Members;
• Explain E-wallets and how to purchase tickets and receive prize payments;
• Explain how we collect, hold and use any information collected;
• Provide general information on privacy and marketing, including our use of social media;
• Provide information on our player safety provisions.

Members will be deemed to have received notice of any amendments to the Lotterywest Terms and Conditions or the Lotterywest Privacy Policy from the date of publication of those amendments on the Lotterywest website.

When you next log in or when you join as a Member, you will be prompted to accept the updated Membership Terms and Conditions and/or the Privacy Policy.

The Membership Terms and Conditions were last amended by website notice on 29 March 2023.

If you require any further information please call Customer Services on 133 777.

If you’re registered to receive your prize winnings via cheque, we encourage you to provide your bank details. Lotterywest provides prize payments via Electronic Funds Transfer (EFT), which transfers payment directly into your bank account when you win.

Why the change? Lotterywest similar to many other Government organisations such as Medicare and the ATO have replaced cheque payments with EFT.

Received a letter? If you’re a Lotterywest member you may have already received a form in the post. Please be assured your details will be kept confidential and secure.

Benefits include:

• Secure payment method
• Quick and instantaneous payments
• Better transparency and tracking of transactions

What you need to do: Call our Customer Services team on 133 777 who will be able to assist you.

Already provided your information? Thank you, we'll update your account as soon as possible.

Do you have any questions? Click here for frequently asked questions and answers, or give us a call on 133 777. For more information on EFT, please contact your local bank.