Governance and legal information

Integrity and transparency are central to how we work. Explore the policies and legislation that govern how we operate and help us uphold these values.

Lotteries Commission Act

Lotteries Commission Act

Lotterywest operates according to the provisions of the Lotteries Commission Act 1990 (as amended), as a statutory authority responsible for the selling of lottery games and distributing the proceeds for the benefit of the Western Australian community.

Game Legislation

Game Legislation

When you play Lotterywest games you agree to be bound by the Rules governing those games. If any conflict should occur between the Rules and information contained on this website, in the Lotterywest App or in a game brochure, the Rules must take precedence. You must be 16 years or older to play Lotterywest games. You can view our Game Rules by clicking on any of the links below:

*Amendments were recently made to the Lotteries Commissions (Authorised Lotteries) Rules 2016 which take effect from 25 June 2024.

Australian Lottery Blocs Code of Practice

Australian Lottery Blocs Code of Practice

The Lottery Bloc is a partnership between Australian lottery operators, including Lotterywest, to conduct national lottery games. By working together, we can offer bigger jackpots and consistent game experiences across Australia, while ensuring that the money raised continues to support the WA community through Lotterywest grants.

Each member organisation is responsible for selling tickets, paying prizes, and distributing community funding within its jurisdiction, while the Bloc collectively manages the national game rules and draw processes.

The Australian Lottery Blocs Code of Practice reflects the commitment of lottery bloc members to providing players with the very best lottery games and levels of service, delivered with the highest standards of integrity and credibility. The lottery blocs are further committed to optimising and balancing returns to all stakeholders within a socially responsible framework and ensuring the Australian lottery industry is recognised as one of the best in the world.

To view the Australian Lottery Blocs Code of Practice in full, click here.

Membership terms and conditions

Membership terms and conditions

The Lotterywest Membership Terms and Conditions apply to Lotterywest Members – both Lotterywest Platform Members (ie Lotterywest Play Online and App players) and Oz Lotteries Platform Members. The Terms and Conditions apply to interactions and transactions with us when playing Lotterywest games with a Lotterywest Membership.

The Lotterywest Membership Terms and Conditions:

  • Set out the requirements to register as a Lotterywest Member;
  • Set out the terms and conditions applying to Lotterywest Members;
  • Explain E-wallets and how to purchase tickets and receive prize payments;
  • Explain how we collect, hold and use any information collected;
  • Provide general information on privacy and marketing, including our use of social media;
  • Provide information on our player safety provisions.

Members will be deemed to have received notice of any amendments to the Lotterywest Terms and Conditions or the Lotterywest Privacy Policy from the date of publication of those amendments on the Lotterywest website.

When you next log in or when you join as a Member, you will be prompted to accept the updated Membership Terms and Conditions and/or the Privacy Policy.

The Membership Terms and Conditions were last amended by website notice on 29 March 2023.

If you require any further information please call Customer Services on 133 777.

Lotterywest Privacy Policy Notice

Lotterywest Privacy Policy Notice

We are committed to upholding high standards of privacy, data protection and maintain our accreditation through the World Lottery Association’s Security Control Standard and appropriate State and Federal laws. Learn about how we protect you, our players, beneficiaries and partners below.

You can view a summary of our Privacy Policy here, view the Privacy Policy in full, here.

We are always striving to do better. Please contact us if you have any feedback, queries or complains about how we deal with your information. Please see our Privacy Complaints Procedure and Form and Collection Statement.

If you require any further information please call Customer Services on 133 777.

Public Interest Disclosure

Public Interest Disclosure

Lotterywest and Healthway are committed to a culture of honesty, openness and fairness. Integrity is of the highest importance to both entities as we manage significant government and public money, commercial agreements and discretionary grants. We are committed to maintaining public confidence in our organisations and we do not tolerate corrupt or improper conduct. We encourage people to speak up about wrongdoing and we are committed to making sure people feel confident to do so.

The Public Interest Disclosure Act 2003 (PID Act):

  • Facilitates the disclosure of public interest information.
  • Provides protection for those making such disclosures and those who are the subject of disclosures.
  • Provides a system for the matters disclosed to be investigated and for appropriate action to be taken.

Under the PID Act, any person can make a Public Interest Disclosure (PID) where they have information that demonstrates past, present or proposed future improper conduct by a public body in the exercise of public functions. We strongly encourage you to make a PID where you identify wrongdoing relating to Lotterywest or Healthway, or our employees, Board members or contractors.

A PID is more than a general complaint or expression of dissatisfaction with a service or decision of Lotterywest or Healthway. A PID must show that either Lotterywest or Healthway, or our one of our employees, Board members or contractors, has been or will be involved in wrongdoing including:

  • Improper conduct
  • An offence under State law
  • Substantial unauthorised or irregular use of or substantial mismanagement of, public resources
  • Conduct involving a substantial and specific risk of injury to public health, prejudice to public safety or harm to the environment
  • Conduct relating to matters of administration affecting someone in their personal capacity falling within the jurisdiction of the Ombudsman

We recommend you seek advice before making a PID by:

Our PID Officer will speak with you before you make your disclosure. They will outline:

  • Your rights and responsibilities under the PID Act and the protections that will apply to you
  • Whether the information is likely to be covered by the PID Act
  • How they will manage your disclosure.

If you wish to make a PID you are encouraged to report them on the Public Interest Disclosure Lodgement form and either email it to one of our PID Officers or forward it in a sealed envelope to:

Strictly confidential

PID Officer

Lotterywest

Locked Bag 66

Subiaco WA 6904

Freedom of Information

Gifts Benefits and Hospitality Policy