Frequently Asked Questions

What is the term of the Lotterywest Agreement?

The retailer is appointed until 31 December 2031. For more information, click here.

Is the Agreement a franchise?

All Lotterywest retailers operate under a formal Agreement that is specific to the owner, location and business type. Lotterywest retailers do not operate under a franchise. For more information, click here.

What fees and charges do I have to pay?

An Applicatiion fee of $750 is applicable when purchasing an existing lottery outlet. Ongoing fees and charges also apply. The full schedule is available in our Retail Manual.

Where are the locations that Lotterywest wants to establish new lottery outlets?

All locations identified for new lottery outlets are listed on the Retail Distribution Plan.

What is the process to establish a new outlet?

Information on how to establish a new outlet can be found here.

What are the terms and conditions of becoming a Lotterywest retailer?

The terms and conditions of approval and appointment as a Lotterywest retailer are outlined in the below documents which together form the Lotterywest Agreement:

-    The letter of offer and The Schedule (these are issued to successful applicants following our approval)
-    The Agreement Terms and Conditions detail the terms and conditions for retailers
-    The Guarantee and Indemnity Agreement Terms and Conditions outline the obligations of the guarantor(s) where the legal entity comprises of a company or companies.
-    The Retail Manual details current operating procedures, business management, customer service and retail presentation standards that retailers are required to comply with.