The app should prompt you to turn your location services on when you first try to purchase a ticket. If you need to turn it on manually you can follow these simple steps:

  • Step 1: Go to Settings
  • Step 2: Select Privacy
  • Step 3: Select Location Services and make sure it is turned on
  • Step 4: Scroll though the list of your installed apps till you find Play Online and select it
  • Step 5: Select “While Using the App”

You may need to restart the Lotterywest App for these changes to take effect.

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